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Testimonials

We value our clients’ feedback on the quality of our public sector legal services we provide. We are continually assessing our solicitors services to ensure that they meet certain quality standards including:

  • Meeting customer requirements
  • The timeliness of the advice
  • Accessibility of the advice 
  • Value for money  

At the conclusion of all cases, we seek our clients assessment of the services we provide to ensure that these standards are met and our services can be maintained to a high standard and improved.


Thank you for the superb job you are doing here. I know all of the staff have been impressed by your professionalism and insight

SEN Operations Director

Thank you for your hard work in contributing to our success. I know your confidence in the weakness of the case gave us great heart in continuing to fight on

Headteacher, Employment Claim

Just received the decision, dismissed on all counts. Many thanks for supporting us through this

Headteacher, DDA Claim

Mark brings real energy and enthusiasm to cases and is always looking for a proactive resolution with his clients interests firmly in mind

Director County Council

A good result and great to have your expertise Mark it was very helpful.

Headteacher, Employment Claim

"Really unbelievably impressed with the service I received from Mark and his team, we all know that solicitor fees are all rather expensive... however I was pleasantly surprised when given a quote by them which inevitably won them my business. They came verbally recommended by a friend and I am pleased I took her advice! Thank you Baker Small!!

Headteacher, Employment Claim

"Very helpful and friendly team, would recommend them just on the fact they where genuine, down to earth and gave us full undivided attention."

Chair of Governors, Employment Claim

"I work within the local authority and searched the net for Education Law Solicitors within the local authority arena, inevitably an abundant list of solicitors came back in my search listing on Google, Baker Small being one of the ones from the first page of that list. I phoned them and many of the others up, but was immediately impressed with the down to earth opening discussion from Mark, of course they subsequently got our business and we will certainly be using them again!???

Local Authority Manager

Thank you very much for your support and hard work on our behalf

Secondary Headteacher, Academy Conversion

Very well done to you on the fantastic job you have done with the cluster – to get them through on the target date was a brilliant effort. I look forward to working with you on other projects.

Project Manager, Multi-model Academy Project

"Great to listen to someone who knows his area really well"

SEN Officer

"The best training we have had in years! Excellent presentation"

Specialist Teacher

"Excellent day – just what we needed"

Speech and Language Therapist – Training Event

"Excellent, thank you. Your positive approach is inspiring"

SEN Manager – Training Event

Thank you for the superb job you are doing here. I know all of the staff have been impressed by your professionalism and insight

SEN Operations Director